Get in touch

We're here to help.

Whether you have a pre-sales question, need technical support, or want to discuss a custom deployment โ€” reach out.

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Email support

For billing, technical issues, and general enquiries.

info@buildmysmtp.com
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Live chat

Use the chat widget on our homepage for real-time support.

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Common questions

Response time: We reply to all emails within 24 hours (usually much faster).

Technical issues: If you have an active license, open a support ticket directly from your dashboard for fastest resolution.

Refunds: We offer refunds within 24 hours of payment if the build failed due to our infrastructure. Contact us with your order ID.